Terms, Conditions & Policies


Terms & Conditions

In general, the Terms & Conditions of Emma Kidd Yoga relate to the common consideration of each party on the other.  Emma Kidd Yoga aims to provide a high quality, professional and compassionate service to all clients.  In return, equality of respect is requested.  Specific Terms & Conditions of Emma Kidd Yoga are set out in named policies.

Website

Information published on this website is provided for the use of its visitors. Although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Emma Kidd Yoga may alter the information on its website from time to time. Emma Kidd Yoga shall have no liability arising from the use by any party of the information on this web site. Emma Kidd Yoga excludes all liability for contamination or damage caused by any virus or electronic transmission.

By using the website and services of Emma Kidd Yoga, you agree to be bound by the Terms of Service and all specified policies specified and to use the website and services in accordance with these Terms of Service and policies.  Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service. We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Purchase Policy

Regular timetabled classes can be paid at the drop-in rate in advance or at the beginning of the class. When purchased in advance, the credit is valid for 30 days from the purchase date.

Regular timetabled classes can be purchased in blocks of six which are valid for 60 days from the date of purchase.

Special events, programmes and courses must be purchased in advance.

Private sessions must be purchased in advance.

All purchases are in Pound Sterling.

All purchases are subject to Emma Kidd Yoga’s Terms & Conditions and Cancellation and Refund policies.

Cancellation Policy

Emma Kidd Yoga understands that things crop up and sometimes we are no longer able to attend classes or events or we need to change or cancel appointments.  We are happy to accommodate this as long as we get appropriate notice.

For regular timetabled classes, our cancellation policy is as follows: –

  • Where more than 24 hours’ notice of cancellation is given, no refund can be made but the credit can be transferred to another session or service.
  • Where less than 24 hours’ notice is given, no refund or credit transfer can be given.

For private appointments, our cancellation policy is as follows: –

  • where more than 48 hours notice of cancellation is received, the credit can be transferred to an alternative session or a full refund can be made.
  • where 24-48 hours notice is received, the credit can be transferred to an alternative session or a 50% refund can be made.
  • where less than 24 hours notice is given, no refund or credit transfer can be made.

For special events, programmes and courses, our cancellation policy is as follows: –

  • where 60 days or more notice is received, up to 50% refund can be made after all associated costs have been met.
  • where 30-60 days notice is received, up to 25% refund can be made after all associated costs have been met.
  • where less than 30 days notice is received, no refund can be made.

Liability Waiver

Under no circumstance, including but not limited to negligence, shall Emma Kidd Yoga be liable for any direct, indirect, incidental, special, consequential or inconsequential damages that result from the use of, or inability to use, their services, or the services of any third-party made available through their services.
Clients understand that to participate in any of the services run by Emma Kidd Yoga, or affiliated organisations, they agree to disclose any medical or other information about my current physical, mental, emotional and spiritual condition that may affect their reaction to any intervention. Within any session, clients accept full responsibility their wellbeing and for choosing whether to undertake any particular practice. Clients understand that, practised regularly, Yoga may have a significant impact on them and take full responsibility for their choice in practising.

Clients accept that neither the instructor, nor the hosting facility, is liable for any injury, or damages, to person or property, resulting from taking part in these services. Those under 18 years of age must have signed agreement to take part by a parent or guardian.

Clients agree to consult their doctor if in any doubt about practising yoga.
Clients agree to advise Emma Kidd Yoga of any change of circumstances.

Privacy & Cookies Policy

This privacy & cookies policy sets out how Emma Kidd Yoga uses and protects any information that you give Emma Kidd Yoga when you use their services or this website.

Emma Kidd Yoga is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Emma Kidd Yoga may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10 April 2014.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Important: This website uses cookies to improve your experience. Continued use implies acceptance of these cookies. Please opt-out if you prefer not to use them.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at emma@emmakiddyoga.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email emma@emmakiddyoga.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.